{"id":544,"date":"2020-03-03T15:45:00","date_gmt":"2020-03-03T20:45:00","guid":{"rendered":"http:\/\/www.tirolgas.ca\/?page_id=544"},"modified":"2020-06-05T13:23:46","modified_gmt":"2020-06-05T17:23:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"http:\/\/www.tirolgas.ca\/index.php\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Serving customers in the Tilley and Rolling Hills areas since 1964!\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I am new to the area and need to have the gas service for the property I purchased changed to my name, who should I contact?<\/span><\/strong><\/p>

Please contact our Office Administration staff at 403-964-3653 or <\/span>admin@tirolgas.ca<\/span><\/a><\/u><\/span><\/p>

I would like to install a new service into the building that I just built, who should I contact? <\/span><\/strong><\/p>

Please contact our office at 403-964-3653 or <\/span>fieldsup@tirolgas.ca<\/span><\/a><\/u><\/span><\/p>

I need to dig a trench in my yard and I am unsure where the gas line runs, who can I contact?<\/span><\/strong><\/p>

STOP! Call before you dig. Before doing any digging, you need to contact Alberta 1 Call to locate all underground utilities. If you need additional assistance with locating your gas line after doing an Alberta 1 Call line locate, please contact our Field Supervisor at 403-362-1181.<\/span><\/p>

I am selling my property, will my lawyer transfer my Tirol Gas Co-op Account to the buyer\u2019s name?<\/span><\/strong><\/p>

No. Please contact our office at 403-964-3653 or <\/span>admin@tirolgas.ca<\/span><\/a><\/u><\/span> for information.<\/span><\/p>

I have a question about my invoice, who can I call?<\/span><\/strong><\/p>

Please contact our Office Administrator at 403-964-3653 or <\/span>admin@tirolgas.ca<\/span><\/a><\/u><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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I smell gas, what do I do?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you smell gas or hear the flow of escaping gas, please follow these steps immediately<\/span><\/p>

1. Don\u2019t smoke, light matches, operate electrical switches, use telephones, or create any other source of ignition.<\/span><\/p>

2. Get yourself out of the gas cloud and <\/span>call<\/span> Tirol Gas Co-op.\u2019s 24 Hour Emergency line<\/span> at 403-362-1181<\/span>\u00a0when it is safe to do so.<\/span><\/p>

3. Ventilate by leaving doors and windows open.<\/span><\/p>

4. Shut off your gas if you can.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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IF YOU SMELL GAS OUTSIDE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Natural gas will dissipate into the atmosphere unless confined. <\/span><\/span>Please<\/span><\/span> call Tirol Gas Co-op at <\/span><\/span>403-362-1181<\/span>\u00a0<\/span>about all gas odors at and away from our facilities.<\/span><\/span> If the source is unknown,\u00a0keep note of when and\u00a0where you detected the odor, the\u00a0wind direction\u00a0and how strong the odor was.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Serving customers in the Tilley and Rolling Hills areas since 1964! Frequently Asked Questions: I am new to the area and need to have the gas service for the property I purchased changed to my name, who should I contact? Please contact our Office Administration staff at 403-964-3653 or admin@tirolgas.ca I would like to install …<\/p>\n

FAQ<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-544","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/pages\/544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/comments?post=544"}],"version-history":[{"count":14,"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/pages\/544\/revisions"}],"predecessor-version":[{"id":627,"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/pages\/544\/revisions\/627"}],"wp:attachment":[{"href":"http:\/\/www.tirolgas.ca\/index.php\/wp-json\/wp\/v2\/media?parent=544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}